Frequently Asked Questions
Find answers to common questions about FreshBox
How do I pay for the order?
You can pay as cash (COD) or online payment (Easypaisa, JazzCash).
Can I edit my order?
No, orders cannot be edited once they have been placed. You may cancel and place new order.
Complaints Related to Fruits, Vegetables and meat (Highly Perishable)
Complaints Regarding Fruits, Vegetables, and Meat (Highly Perishable): If you receive a product that is unripe or overripe, please send a picture of the item within 3 hours of delivery. Our team will investigate, and upon completion, we will offer a replacement or provide a discount voucher as compensation.
Our delivery areas
At the moment, we are delivering in most Rawalpindi and Islamabad areas.
Is the sweetness of the fruit guaranteed?
While we strive to provide the highest quality produce, the natural sweetness of fruits can vary depending on factors such as ripeness, variety, and growing conditions. We carefully select our fruits to ensure freshness and flavor, but please understand that sweetness may vary from batch to batch and is not guaranteed, but if you have specific preferences or concerns, feel free to reach out to our team, and we'll do our best to accommodate your needs.