1. Acceptance of Terms

By accessing and using FreshBox services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Services

FreshBox provides an online platform connecting customers with local grocery stores and delivery services. We act as an intermediary and do not own or stock any products ourselves.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Orders and Payment

All orders are subject to availability and acceptance by our partner stores. Prices displayed include applicable taxes. Payment must be made at the time of order or upon delivery for COD orders.

5. Delivery

Delivery times are estimates and may vary based on factors beyond our control. We are not liable for delays caused by traffic, weather, or other unforeseen circumstances.

6. Returns and Refunds

If you receive damaged, expired, or incorrect items, contact us within 24 hours. We will arrange for a refund or replacement at our discretion.

7. Limitation of Liability

FreshBox shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

9. Contact

For questions about these terms, contact us at [email protected]